Seller Feedback Monitoring & Management

Seller Feedback Monitoring & Management Services

Maintaining a positive seller reputation is essential for every online seller. Positive seller reviews establish customer trust and confidence, while negative reviews can dissuade customers from doing business with you. Furthermore, negative reviews can also have a negative impact on your account health metrics, which in turn can negatively affect your product visibility and sales. In addition, a high percentage of negative seller reviews can lead to marketplace seller account suspension or even permanent termination. Given that you already have a lot on your plate, monitoring and managing your seller feedback can be very time-consuming because Amazon, Walmart, and eBay do not notify sellers about negative feedback. We offer a “Marketplace Seller Feedback Monitoring” service to help you track and manage your seller feedback rating on Amazon, Walmart and eBay. Our service will alert you as soon as you receive negative feedback so that you can take action quickly to resolve the issue before it becomes a bigger problem. We’ll also contact Amazon, Walmart, or eBay customer service team on your behalf, or mediate the issue directly with the customer, in an effort to get the negative feedback removed. Don’t let negative feedback ruin your business – contact us today to learn more about how we can help you protect and enhance your marketplace seller reputation.